Privacy Policy

At ProtectTunnel VPN, we respect your privacy and ensure responsible management of your personal data. This privacy policy outlines how we collect, use, and protect your information in compliance with applicable privacy laws.

Policy Overview

This document addresses:

  • Our data collection methods
  • How we use personal information
  • Measures taken to safeguard your data
  • Your rights regarding data sharing

Changes to the Policy

We may update this policy without prior notice. We recommend regular reviews, as continued use of our services implies agreement with the changes.

Privacy and Anonymity

ProtectTunnel VPN is dedicated to protecting your privacy. We do not retain your IP address after a session or track your activities. No registration is required for using our service. Your IP is anonymized during use, but we cannot control external data collection. Your data is encrypted during transmission between your device and our servers.

Scope of the Policy

This policy governs the "ProtectTunnel VPN" app. By using our services, you agree to the terms outlined in this Privacy Policy and our Terms of Use.

Automated Personal Data Collection

We define "Personal Information" as data that can identify an individual. ProtectTunnel VPN ensures that your IP is encrypted and separated from online activity, and deleted after each session. Registration is not necessary. Payments are handled by third parties, and their privacy policies apply. Additional personal data may be collected during support interactions. We collect device-specific information for troubleshooting and analytics. Aggregated, anonymized data may be used for service enhancement.

Use of Personal Information

Your personal data is used to:

  • Improve service performance
  • Respond to inquiries and support requests
  • Analyze usage data for service improvements
  • Fulfill legal and business requirements

In the EEA, processing is based on legal grounds that balance our legitimate interests with your privacy rights.

Sharing Personal Data

Personal data is shared as described in this policy to improve services and meet legal obligations. Browsing activity is not logged, and IP addresses are deleted after each session. While we do not generally collect information for law enforcement, we may comply with legal requests when necessary. This policy does not cover third-party practices.

Security

ProtectTunnel VPN encrypts your data between your device and our servers to protect it from external monitoring. We employ strong security measures to prevent unauthorized access.

Data Retention

We do not retain IP addresses or log your browsing activities. Personal data is deleted or anonymized when it is no longer required unless legally mandated.

EEA Data Protection Rights

EEA residents have the right to access, correct, restrict, delete, or transfer their personal data. These rights are subject to legal restrictions. You may withdraw consent at any time and file complaints with relevant authorities.

Services for Minors

ProtectTunnel VPN is not intended for individuals under 16 years of age. If we discover that a minor has provided personal data, it will be promptly deleted.

International Data Transfer

ProtectTunnel VPN primarily uses servers in the EEA, but data may be transferred internationally. By using our services, you consent to these transfers.

Policy Updates

We reserve the right to modify this policy. Continued use of our services signifies your acceptance of any updates.